CERTIFICATE III IN INDIVIDUAL SUPPORT

Flexible, practical and industry-focused training. Begin your career in aged care or disability with blended learning or as a trainee. The Qualify Certificate III in Individual Support is designed to equip you with the practical skills and knowledge needed to succeed in either the aged care or disability sectors. You can choose to specialise in either sector or do our course that covers both sectors. Delivered in a blended format, our trainer and student support teams are dedicated to enhancing your learning experience and helping you achieve your course goals.

There are no entry requirements for this qualification. You can enrol now.

The course is delivered in a blended format.
How is it delivered?

- Interactive online eLearning
- Monthly virtual workshops
- Individual Trainer support sessions via phone or web

We are here to help you succeed. Qualify’s Trainer and Student Support teams are also available by phone, email or video link to assist you whenever you need individual course support.

To achieve this qualification, students will complete 15 units of study consisting of 9 core units and 6 elective units

*Unit has work placement or simulated work environment component.

Employers: Grow your business – Train, support and retain your staff.
There are a range of financial incentives and benefits available to businesses that offer work-based training opportunities.

Employees: Earn while you learn – Set yourself up for the career you want.
Traineeships are a great pathway to expand your skills. They allow you to combine work and study whilst gaining a nationally recognised qualification and earning a wage.

Qualify offers this course as a traineeship to students moving into a retail role or those currently working in a retail environment wanting to obtain a formal qualification.
To be eligible to enrol as a trainee you must:
- Be employed in a retail environment
- Have a signed traineeship contract

Traineeship funding is available under the Australian Apprenticeship System. Click here to learn more.

When studying with Qualify, you will have the opportunity to undertake tasks and/or assessments related to a workplace environment.

With blended learning, we want you to develop "work-ready" skills that complement the theory components of your course.

Our simulated workplace allows you to undertake practical assessments that help you put your skills into practice. The simulated workplace can be accessed through our website in the Current Students Learning Hub.

This course requires 120 hours of practical work placement in an aged care or disability facility or both. This allows you to develop real-world skills needed to work in the industry and supports continued learning and assessment in the workplace.

Prior to work placement, you will need to obtain a National Police Check and Working with Children Check, depending on the work placement.

To undertake this course, you will need:
- Regular access to a computer or tablet
- An email address and regular access to a reliable internet connection
- Basic to intermediate computer skills
- To meet language, literacy and numeracy (LLN) requirements and pass a short LLN test
- The ability and willingness to study online lesson material and complete online assessment activities
- Undertake some assessment activities in the workplace or simulated work environment or complete a practical work placement
- PDF reader software (e.g., Adobe Acrobat)
- Video conferencing software (e.g., MS Teams)
- The ability to communicate in English
- The ability to understand and follow detailed instructions given verbally or written in English

It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, participants will need a USI. For more information on USIs, go to: www.usi.gov.au

This course is provided at a fee-for-service in all states.
*This course is subsidised by the Government of South Australia through the Subsidised Training List (eligibility criteria applies).

• For more information, visit www.skills.sa.gov.au
• To check your eligibility, visit – https://www.skills.sa.gov.au/subsidised-eligibility
• or call us on 1800 365 599 for more information

If eligible for subsidised training, a student co-contribution is payable on enrolment.
Visit our Fee Schedule here
*Enrolment will be valid for up to 12 months.

If you are a funded student from South Australia, you are required to undertake the Upfront Assessment of Needs. This includes an interview (similar to the pre-training review) and the completion of the Snapshot Reading and Numeracy Indicator (SRNI). This will help us to determine your LLN requirements. If your assessment shows that you have an ACSF level below exit level 2, you will be required to complete the Core Skills Profile for Adults (CSPA). This is a more in-depth LLN review. Once you have completed the CSPA, if your ACSF level is below exit 2, you will be offered extra support to complete your studies.

To get extra support you will be referred to our Learning Support Service (LSS). Our LSS is offered through MADEC in Christies Beach, SA. Contact details are:

Kate Anderson – LSS – MADEC

[email protected]

You can self-refer to the LSS or you can be referred by Qualify. You can access help through the LSS at any time during your course. This is especially so if your circumstances change whilst undertaking your studies. The LSS can also help you with any problems that you may have for up to twelve weeks after completing your course.

The LSS can help you with any complex learning needs that you may have. This can include:

• Time management
• Study skills support – including class attendance, meeting the expectations of the course and lecturer/student relationships
• Transitioning form school to VET programs
• Emotional and practical support for personal, social and family issues
• Referral and liaison with career management and development services
• Support during vocational placements and during 12-week transition period post course with understanding employer expectations, managing own behaviour, interacting with others and effective communication with employers

If you wish to be referred to the LSS, you can be self-referred or you can contact your trainer who will help you with a referral. To self-refer simply contact the LSS using the details above stating your name, the RTO you are studying with (Qualify) and the course you are doing.

If you have English as a second language and it is apparent to the person completing the UAN with you that you struggle to speak or understand English, you will not be asked to complete the CSPA; instead, you will be referred to an English proficiency course in your local area.